WordPress maintenance and support plans

The complete reassurance every business needs, knowing their website is being well looked after, updated, secure and reaching its true potential.

Focus on your business

Leave your website to me

I know first hand the pressure and dedication it takes to build a successful business. Maintaining your website’s security, code, speed and general upkeep eats into time you could be spending elsewhere.

Website backups

Remove the worry about your website breaking or going wrong. Weekly backups mean no information is lost, so you can sleep easy.

Speed & performance

A fast website is a must today. My checks monitor page sizes and distribution to keep your site performing and your visitors happy.

Security & monitoring

No more pesky spam, malware and other malicious attacks going unnoticed. Your website is scanned and monitored for you.

Website & WordPress updates

WordPress and plugin updates arrive at an annoying rate. With weekly backups in place, updates can be tested and rectified without losing any data.

Unrivalled support

No corporate Mon-Fri 9-5. With a maintenance package you have me on call when you need me, even outside normal working hours.

Experienced and professional

You get an experienced WordPress professional and my experience across the whole industry, including free help and tips on improving your business online.

Maintenance plans

Four plans. One person looking after you.

Don’t splash out thousands of pounds a year on a full-time developer to maintain your website. Get the same service, if not better, by using a freelancer, at minimal cost in comparison. All prices are per month.

Basic
£14.99

For small sites that need the essentials covered.

  • Website updates: 1 small change per month (1/2 hour)
  • Monthly Plugin, Theme, Security and WordPress Updates.
  • Weekly Backups
  • Malware Scan
  • Database Optimisation
  • Uptime Monitoring
  • Support
  • Monthly Report
  • Spam & Revisions Cleanup
  • Broken Links Scan & Repair
  • Speed Optimisation
  • Performance Monitoring
  • CDN
  • Priority Support
Choose Basic
General
£34.99

Regular small changes and extra housekeeping.

  • Website updates: 2 small change per month (2 hours)
  • Monthly Plugin, Theme, Security and WordPress Updates.
  • Weekly Backups
  • Malware Scan
  • Database Optimisation
  • Uptime Monitoring
  • Support
  • Monthly Report
  • Spam & Revisions Cleanup
  • Broken Links Scan & Repair
  • Speed Optimisation
  • Performance Monitoring
  • CDN
  • Priority Support
Choose General
Advanced
£249.99

Design and feature improvements, with speed and performance monitoring.

  • Website updates: Design or feature improvements (8 hours)
  • Monthly Plugin, Theme, Security and WordPress Updates.
  • Weekly Backups
  • Malware Scan
  • Database Optimisation
  • Uptime Monitoring
  • Support
  • Monthly Report
  • Spam & Revisions Cleanup
  • Broken Links Scan & Repair
  • Speed Optimisation
  • Performance Monitoring
  • CDN
  • Priority Support
Choose Advanced
Super
£499.99

The full service: new pages, features and priority support.

  • Website updates: new pages, features, design, tweaks (20 hours)
  • Monthly Plugin, Theme, Security and WordPress Updates.
  • Weekly Backups
  • Malware Scan
  • Database Optimisation
  • Uptime Monitoring
  • Support
  • Monthly Report
  • Spam & Revisions Cleanup
  • Broken Links Scan & Repair
  • Speed Optimisation
  • Performance Monitoring
  • CDN
  • Priority Support
Choose Super

Can’t see quite what you’re after? Get in touch and I’ll help. Additional work is billed at £20 an hour.

Maintenance questions

Before you sign up

Who will actually be looking after my site?
I will, personally. I’ve been designing for over 20 years and freelance since 2012, so you know it’s in good hands, and I never outsource anything.
Can I still update or work on my website?
Of course, you’re still 100% in control. It’s a good idea to let me know when you’re working on it, just in case we end up working on the same thing at the same time.
How do you take payments?
All major credit cards are accepted, safely and securely, via Stripe. PayPal recurring payments can also be arranged if you’d prefer. Unfortunately I can’t accept cash or cheques.
My website is currently broken. Will a care package fix it?
If your website is currently broken, it’s advisable to contact me and pre-book an hour’s work (£20) so I can look through it and diagnose the issue. If it’s a terminal error, a care package won’t help and you’ll need a new website, but that’s the worst case scenario.
Am I locked into a contract?
You certainly aren’t. But as soon as payment is cancelled the work stops, so all maintenance, SEO and security updates stop too, and your website will fall into disrepute before too long.
Do you have set work hours?
Being a freelancer I work normal office hours, but I’m also available outside of them.
What if my care package doesn’t cover the work needed?
If there’s a big issue that can’t be rectified in the time allocated to your package, I’ll tell you. Additional work is billed at £20 an hour. If it’s not critical, i.e. your site still works, I can use your monthly available time and work on it until it’s fixed.
Would my site be hosted with you?
I offer top-spec, lightning-fast managed WordPress hosting, among other types of hosting. If you’re paying too much for hosting that’s not very good, I’ll suggest you move your website. Take a look at my hosting.
Do you offer a discount?
Yes. If you have multiple websites with me, or you’re a referral, I always offer some form of discount.
Someone else designed my website. Can you still look after it?
It doesn’t matter who made your website or where it’s hosted, so long as it’s built with WordPress. Once I log in and run the necessary checks I can advise you on whether you should switch hosting.

Relax, you’re in good hands

Tell me about your website and I’ll recommend the plan that fits, or put one together just for you.

Or email teams@bennettsdesign.co.uk · Office hours 9am to 5pm, Monday to Friday